WPS Email Migration on Windows FAQ

Last updated:July 23, 2026

Email Migration questions usually focus on migration time, whether new mail keeps working during migration, and whether original mailbox data remains available; this section includes 3 common questions and a 4-term glossary.

FAQ

How long does Email Migration take?

  1. The total migration time depends on the number of emails and the size of the emails in the source mailbox.
  2. Larger historical mail volumes usually require more time.
  3. After the task starts, review progress based on the actual migration status.

Can users still send and receive new email during migration?

  1. Yes. The migration process does not affect normal sending and receiving of new email.
  2. Team members can continue daily email communication during migration.
  3. Admins can run the migration task without interrupting new mail traffic.

Does the original mailbox still keep its email after migration is complete?

  1. The migration process copies email from the original mailbox to the new mailbox.
  2. The original mailbox data is not removed by this migration task.
  3. After completion, you can check both the original mailbox and the new mailbox.

Glossary

TermDefinition
Email MigrationThe admin process used to move historical email data from an organization’s previous mail service to WPS Mail.
Migration domainThe target mailbox domain used for the migration task.
ScopeThe set of mailboxes covered by the migration task, such as all existing mailboxes, part of the existing mailboxes, or newly assigned mailboxes.
Source incoming mail serverThe server information used to connect to the original mail service for receiving mailbox data.