When using Save and Save As, users often ask about storage space, missing content, and cross-device access; this FAQ covers 3 common questions.
FAQ
What should I do if I see an insufficient storage message when saving?
- Check whether your iPhone or iPad has enough local storage space.
- Remove unneeded files or app cache, then try saving again.
- If needed, save the file to cloud documents or another available cloud storage service instead.
What should I do if the file content looks incomplete after opening it?
- Check whether you opened the correct file version.
- Search for the same file name on the WPS home page to see whether it was saved to another location.
- Confirm that you are signed in with the same account used when the file was saved.
How can I keep viewing the file on another device?
- During Save or Save As, choose a synchronized location such as cloud documents.
- Sign in to the same WPS account on the other device.
- Open the cloud file and continue viewing or editing it.
Glossary
| Term | Definition |
|---|---|
| Save | The action of writing current document changes to an existing file or saving a new file to a selected location for the first time. |
| Save As | The action of creating a copy with a new name, format, or location while keeping the original file. |
| Cloud Documents | A cloud-based file location under your account that helps with cross-device access and syncing. |