When using My WPS Cloud Documents, common questions usually focus on file storage location, folder creation, and where shared files appear; here are 3 common questions and answers.
FAQ
Where are the files in My WPS Cloud Documents stored?
- Files in My WPS Cloud Documents are stored in your WPS cloud space.
- After signing in with the same WPS account, you can access these files on supported devices.
- To confirm that a file has been uploaded, return to the My WPS Cloud Documents list and check whether the file appears there.
How do I create a folder in My WPS Cloud Documents?
- Open My WPS Cloud Documents.
- Click New at the top.
- Select Folder.
- Enter a name and finish creating it.
Why does a shared file or folder I received not appear in My WPS Cloud Documents?
- A shared file may remain in the owner's cloud space instead of your My WPS Cloud Documents directory.
- You can try saving the shared content into your own My WPS Cloud Documents.
- You can also switch to a related Shared tab to check received shared files.
Glossary
| Term | Definition |
|---|---|
| My WPS Cloud Documents | The personal file management entry in WPS Cloud Documents for viewing and organizing cloud files under your account. |
| Folder tree | A hierarchical browsing structure that expands folders and subfolders level by level. |
| Import | The action of uploading a local file into the current path in My WPS Cloud Documents. |