When using My Devices in WPS Cloud Document, common questions usually involve sync behavior, device management, display logic, and file source differences; this section covers 4 frequent questions.
FAQ
Are files in My Devices synced automatically?
- Files in My Devices come from document cloud sync.
- After document cloud sync is enabled, documents opened in WPS on your devices are backed up automatically to the corresponding device folder.
- If a recent file is missing, check your sign-in status and internet connection first.
How do I remove a device?
- Open the My Devices view.
- Find the device you want to remove.
- Right-click the device and select Delete Device.
- It is recommended to clear the files in that device folder before removing the device.
Will the same device appear multiple times after repeated sign-ins?
- In most cases, repeated sign-ins on the same device show one device record only.
- That device usually keeps a single device folder.
- If the system is reinstalled or the device identity changes, a new device record may appear.
What is the difference between My Devices and My Cloud Documents?
- Files in My Devices come from automatic uploads through document cloud sync.
- Files in My Cloud Documents come from manual uploads by the user.
- These two areas are separate, and My Devices groups files by the device that uploaded them.
Glossary
| Term | Definition |
|---|---|
| My Devices | A device-based view in WPS Cloud Document for browsing documents that were automatically synced to the cloud. |
| Document cloud sync | A feature that backs up opened or edited documents to the cloud so they can be viewed across signed-in devices. |
| My Cloud Documents | A collection of documents uploaded to the cloud manually, separate from the automatically synced files in My Devices. |