When using Upload Folder to Cloud Document, 3 common issue types include upload failures, folder structure retention, and interrupted transfers; this FAQ covers 3 common questions.
FAQ
What should I do if some files fail during folder upload?
- Open the transfer details panel and check the reason for each failed file.
- Check whether a file is too large, whether the file name contains unsupported characters, or whether cloud storage is full.
- After fixing the issue, upload the failed files again or repeat the folder upload.
Will the folder structure change after I upload a folder?
- When you upload a folder, the system processes the folder and its subfolders in the original hierarchy.
- After the upload finishes, open the target folder in the cloud to review the structure.
- If needed, continue organizing the folder by moving or renaming items in the cloud.
Can I close WPS while a folder upload is in progress?
- It is not recommended to close the WPS client during an active upload.
- If you need to stop temporarily, pause the task first in transfer details.
- Open WPS again later and continue handling the unfinished upload task.
Glossary
| Term | Definition |
|---|---|
| Cloud Document | The cloud-based document and file management space in WPS for uploading, storing, and accessing materials. |
| Upload Folder | Uploading a complete local folder together with its subfolders and files to the cloud. |
| Transfer Details | A panel for checking upload progress, failure reasons, and task status. |