Import File Data in WPS on macOS FAQ

Last updated:July 20, 2026

Common questions about Import File Data usually focus on format compatibility, garbled CSV content, import time, and update behavior; this section includes 4 frequent questions and a glossary.

FAQ

What should I do if I see a file format not supported message?

  1. Confirm that the file format is within the supported range, such as XLSX, XLS, ET, CSV, Smart Spreadsheet, or Bitable.
  2. If the format is not supported, save the file as a supported format in another spreadsheet tool first.
  3. Open Import File Data again and select the file one more time.

Why does imported CSV content look garbled?

  1. Check the encoding format of the original CSV file.
  2. Save the file again with a common encoding such as UTF-8, then re-import it.
  3. After importing again, confirm that text, symbols, and separators display correctly.

What should I do if the import takes too long?

  1. Check whether the source file is large or contains many worksheets.
  2. If you are importing from an online document, confirm that the current network connection is stable.
  3. Check whether your cloud storage has enough remaining space, then try the import again.

Can imported data update automatically after the source file changes?

  1. Imported data is generally stored as static data in the new worksheet.
  2. If the source file changes, run the import again.
  3. Before importing again, decide whether you need to keep later edits in the current worksheet.

Glossary

TermDefinition
Smart SpreadsheetA WPS spreadsheet environment used for structured data and multiple worksheet content.
Online documentA cloud-based document file that can be accessed through an account and imported into the current workspace.
CSVA text-based data file that stores fields with separators and is commonly used for import and export between systems.
WorksheetA single data page in a spreadsheet file. After import, WPS creates new worksheets to hold the imported content.