Common questions about Import File Data usually focus on format compatibility, garbled CSV content, import time, and update behavior; this section includes 4 frequent questions and a glossary.
FAQ
What should I do if I see a file format not supported message?
- Confirm that the file format is within the supported range, such as XLSX, XLS, ET, CSV, Smart Spreadsheet, or Bitable.
- If the format is not supported, save the file as a supported format in another spreadsheet tool first.
- Open Import File Data again and select the file one more time.
Why does imported CSV content look garbled?
- Check the encoding format of the original CSV file.
- Save the file again with a common encoding such as UTF-8, then re-import it.
- After importing again, confirm that text, symbols, and separators display correctly.
What should I do if the import takes too long?
- Check whether the source file is large or contains many worksheets.
- If you are importing from an online document, confirm that the current network connection is stable.
- Check whether your cloud storage has enough remaining space, then try the import again.
Can imported data update automatically after the source file changes?
- Imported data is generally stored as static data in the new worksheet.
- If the source file changes, run the import again.
- Before importing again, decide whether you need to keep later edits in the current worksheet.
Glossary
| Term | Definition |
|---|---|
| Smart Spreadsheet | A WPS spreadsheet environment used for structured data and multiple worksheet content. |
| Online document | A cloud-based document file that can be accessed through an account and imported into the current workspace. |
| CSV | A text-based data file that stores fields with separators and is commonly used for import and export between systems. |
| Worksheet | A single data page in a spreadsheet file. After import, WPS creates new worksheets to hold the imported content. |