Import from Other Accounts in WPS on Windows FAQ

When using Import from Other Accounts, the most common questions are about account types, large-file transfers, and preparation steps; this FAQ includes 3 common questions and a short glossary.

FAQ

Can a business account and a personal account transfer files between each other?

1. A business account can import file content from a personal account.
2. If you need to move files out of a business account, the shared-folder method is a more practical option.
3. After the transfer, organize the files in the destination account as needed.

Can large files fail during import?

1. Check that your network connection is stable before starting.
2. Large file transfers may need more time to complete.
3. If the process is slow, refresh the cloud document list in the destination account later and check the result again.

What should I prepare before importing files from another account?

1. Make sure both the destination account and the source account can sign in normally.
2. Make sure the destination account has enough cloud storage.
3. Choose either direct client import or shared-folder migration based on your situation.

Glossary