When using WPS Meeting Plugin, users usually ask about 3 issue types: finding the entry, authorizing accounts, and applying saved settings; this FAQ includes 3 common questions.
FAQ
Why can’t I find the Meeting Plugin settings entry?
- Make sure you are signed in to the WPS 365 client.
- Open the Admin Area from the lower-left corner of the home page.
- Expand WPS Calendar in the left navigation and check whether the Meeting Plugin entry is available.
- If the entry is still missing, confirm that your account has permission to access the admin area.
Why can’t employees launch a third-party meeting directly?
- Confirm that an admin has already configured the meeting plugin and saved the settings.
- Make sure the employee has signed in to the corresponding third-party meeting account.
- Complete the authorization steps shown by the service.
- After authorization is complete, return to the meeting scenario and try again.
Why didn’t the configuration take effect right after I saved it?
- Make sure the save action finished successfully.
- Check whether the current network connection is working normally.
- Reopen the Meeting Plugin settings page and confirm that the configuration is still there.
- If needed, ask an employee to authorize the service and test the meeting flow again.
Glossary
| Term | Definition |
|---|---|
| Meeting Plugin | A WPS Calendar capability used to connect a third-party meeting service. |
| Third-party meeting authorization | The process in which an employee signs in to an external meeting service account and grants access. |
| Admin Area | The management entry in WPS 365 used for organization-level settings and configuration. |