When using Transfer Super Administrator, common questions usually involve transfer conditions, post-transfer permissions, and exception handling; this section covers 3 frequent questions and a glossary.
FAQ
What conditions must be met before transferring the super administrator role?
- Make sure the signed-in account is the current super administrator of the organization.
- Make sure the target member has already joined the organization.
- Open the admin console and complete the required verification before confirming the transfer.
Can the original super administrator still manage the company after the transfer?
- After the transfer is completed, the original super administrator no longer keeps that role.
- The original account becomes a regular member and can no longer use super administrator permissions.
- If some management access is still needed, the new super administrator can assign another admin role later.
What should I do if the original super administrator can no longer perform the transfer?
- First confirm whether the original super administrator can still sign in and complete the transfer.
- If not, contact the official support channel and prepare the required company qualification and handover information.
- After the transfer is processed, check whether enterprise management permissions are working normally.
Glossary
| Term | Definition |
|---|---|
| Super Administrator | The highest management role in an enterprise organization, used to manage enterprise settings and administrator permissions. |
| Admin Console | The management entry where enterprise admins handle organization settings, permissions, and member management. |
| Permission Transfer | The action of handing over the current account's super administrator role to another enterprise member. |