Use Document Handover Reminder for Departing Members with 3 how-to topics, including turning on the reminder, editing the message, and adding it to an offboarding workflow; choose a topic from the index and follow the steps.
How-to Index
| No. | Topic | Membership Requirement |
|---|---|---|
| 1 | 1. Turn On the Document Handover Reminder | Free |
| 2 | 2. Set the Reminder Message Content | Free |
| 3 | 3. Add the Reminder to the Offboarding Workflow | Free |
How-to Guide
1. Turn On the Document Handover Reminder
Entry path: Admin Console → Enterprise Settings → General Settings
- Open the WPS 365 client.
- Click the Admin Console entry in the lower-left area of the home page.
- In the left panel, click Enterprise Settings to expand the menu.
- Select General Settings.
- Find Turn On/Off Document Handover Reminder for Departing Members and enable it.
Success Criteria
- Interface result: The reminder is shown as enabled.
- Next action available: You can continue to the settings area to edit the reminder message.
Tips While Using
- Make sure your account has admin console access.
- Keep the network connection stable when saving settings.
2. Set the Reminder Message Content
Entry path: Admin Console → Enterprise Settings → General Settings → Settings
- Open General Settings by following the steps in the previous section.
- Click Settings on the right side of the departure handover reminder option.
- Enter or revise the reminder message in the settings panel.
- Check that the message clearly states the contact person and handover requirements.
- Save the settings.
Success Criteria
- Interface result: The reminder content is saved and can be opened again for review.
- Next action available: You can continue refining the message as your internal process changes.
Tips While Using
- Include the contact person, expected timeline, and handover requirements in the message.
- Keep the message aligned with your company offboarding process.
3. Add the Reminder to the Offboarding Workflow
Entry path: Use together with your internal departure process
- Define who is responsible for document handover during employee departure.
- Turn on the reminder and complete the message setup.
- Before the employee departure is processed, confirm that the reminder message matches the account recovery process.
- Add this reminder to the same standard workflow used for account, email, or access recovery tasks.
- Review the reminder content regularly to keep it aligned with current policy.
Success Criteria
- Interface result: The reminder is enabled and the message is ready to use.
- Next action available: Teams can follow the prepared reminder content during offboarding.
- No side effect: Other general settings can still be used independently.
Tips While Using
- It is helpful for HR, IT, and operations teams to align on the same process wording.
- Update the reminder content whenever the company workflow changes.