When using Document Handover Reminder for Departing Members, common questions usually focus on the feature purpose, where to find the setting, and how to write a clear message; this FAQ covers 3 common questions.
FAQ
What does the Document Handover Reminder for Departing Members do?
- It reminds relevant people to complete document handover during an employee departure process.
- Admins can customize the reminder content so users know who to contact and what to do next.
- This helps document handover and account recovery steps move forward more smoothly.
Why can’t I find the reminder settings entry?
- Confirm that you are signed in with an account that can access the enterprise admin console.
- From the WPS client home page, open the Admin Console, then go to Enterprise Settings and General Settings.
- If the entry is still unavailable, check whether your account has the required admin permissions.
How should I write a clearer reminder message?
- Include the name or role of the admin or handover contact.
- State the required actions, such as document handover or account recovery confirmation.
- If your company has a deadline, include the expected completion time in the message.
Glossary
| Term | Definition |
|---|---|
| Admin Console | The management area where enterprise admins configure settings and perform administrative tasks. |
| Document handover reminder | A reminder message used in employee departure scenarios to prompt document handover actions. |
| Account recovery | The administrative process of reclaiming or handling account access after an employee leaves. |