When using Open Link Domain in Chat Client Settings, common questions usually focus on allowlist behavior, scope, and link access handling. This FAQ covers 3 common questions.
FAQ
Will allowlist mode affect how members open other websites?
- Yes, it can affect the experience to some extent.
- Links from domains that are not on the allowlist cannot open directly inside the chat client.
- Members can still copy those links into a browser.
- It is recommended to add commonly used business websites to the allowlist to reduce daily friction.
Why do some links still not open directly after the setting is saved?
- Check whether the domain of the link has already been added to the allowlist.
- Confirm that the domain format is correct and that commas are used as separators.
- If the domain is not on the allowlist, the chat client will not open the link directly.
- After saving, reopen the settings page to verify the configured content.
Which links does this setting apply to?
- This setting only applies to links inside the WPS chat client.
- It does not change how links open in other apps, browsers, or external environments.
- For a more consistent experience, define the commonly used domain scope inside the organization.
Glossary
| Term | Definition |
|---|---|
| Domain allowlist | A list of domains that are allowed to open directly inside the chat client. |
| Admin Console | The backend entry where enterprise administrators manage security and feature settings. |
| Chat Security | A settings category related to access control, link handling, and security policies in chat scenarios. |