This FAQ covers 3 common questions about Limit Client Device Logins, mainly around login limits, automatic sign-out behavior, and where to find the setting.
FAQ
Can members still sign in after the device limit is reached?
- Yes. They can still sign in on a new device of the same type.
- After the new device signs in successfully, the older device is signed out automatically.
- To reduce disruption, inform members about the current device limit rule in advance.
Which device types does this feature limit?
- This feature applies separate limits to computers, phones, and tablets.
- At the same time, one member account can sign in on up to 1 computer, 1 phone, and 1 tablet.
- If a new device of the same type signs in, the older device is signed out automatically.
Where can I find this setting?
- Open the WPS 365 client.
- On the client home page, open the Admin Console from the lower-left corner.
- Open Security Control and then Chat Security to find Chat Client Login Device Limit.
Glossary
| Term | Definition |
|---|---|
| Admin Console | The management entry where enterprise administrators configure security, members, and policies. |
| Chat Security | The settings area used to manage chat-related security policies. |
| Same device type | A device in the same category, such as computer, phone, or tablet. |
| Sign out the older device automatically | When a new device of the same type signs in, the device that was already signed in is signed out automatically. |