Common questions about WPS Document Information usually involve document size, statistics scope, and data refresh; this FAQ includes 3 common questions and a glossary.
FAQ
What should I do if the document size shown in Document Information looks inaccurate?
- Refresh the current page or reopen the Document Information panel.
- Check whether the document's data, attachments, or images have changed recently.
- Review the document size again under Basic Information.
- If the difference remains, reload the document later and check again.
Does the document size include historical versions?
- The displayed document size does not include extra cloud storage used by historical versions.
- The document size mainly counts the current multi-dimensional table data, attachments, images, and similar resources.
- If you need to estimate total storage usage, review cloud storage usage together with the document size.
Why is the access data not updated immediately?
- Confirm that your device has a working internet connection.
- Close and reopen the Document Information panel.
- Open the Access Data tab again to review the latest statistics.
- If the document was just viewed or edited, wait a short time and refresh again.
Glossary
| Term | Definition |
|---|---|
| Basic Information | The document's core properties, such as file name, owner, creation time, document type, document size, and storage location. |
| Access Data | Statistics about how the document has been viewed and edited, such as view count, viewer count, and editor count. |
| Detailed Records | Exportable access details that can be used for later review or analysis. |