WPS Import File Data on Windows FAQ

Last updated:July 20, 2026

When using Import File Data, common questions usually involve file formats, garbled CSV text, long import times, and data refresh behavior; this FAQ covers 4 common questions.

FAQ

What should I do if I see a file format not supported message?

  1. Confirm that the file is in a supported format: XLSX, XLS, ET, CSV, Smart Spreadsheet, or Multi-dimensional Table.
  2. If the file uses another format, save it again in a supported format first.
  3. Run the Import File Data workflow again and select the file one more time.

Why does my CSV file show garbled text after import?

  1. Check whether the original CSV file uses an encoding that matches the file content.
  2. Save the file again in a more common encoding such as UTF-8.
  3. Import the file again and verify whether text, symbols, and numbers display correctly.

What should I do if the import takes too long?

  1. Check whether the source file is large or contains many worksheet contents.
  2. If you are importing from online documents, confirm that your internet connection is stable.
  3. Also check whether your cloud storage has enough remaining space, and then try again.

Can imported data update automatically later?

  1. Data imported through this workflow is usually a static result.
  2. If the original file changes, run the import again to bring in the updated content.
  3. If you need scheduled synchronization, use a workflow that is designed for ongoing sync.

Glossary

TermDefinition
Smart SpreadsheetThe WPS spreadsheet workspace for structured data, where imported results can be placed into worksheets.
Online documentsFiles stored in cloud-based paths that can be selected directly during import.
CSVA common plain-text table exchange format that uses separators to organize fields.
WorksheetA single sheet area inside a spreadsheet file. After import, WPS creates new worksheets to hold the result.