WPS Matrix Scale on Windows FAQ

When using Matrix Scale, the most common questions are about finding the entry, making changes take effect, and editing later; this FAQ includes 3 common questions and a short glossary.

FAQ

How do I configure Matrix Scale in the Form section?

1. Open the Smart Forms editing interface.
2. Select the Form section in the left navigation area.
3. Find Matrix Scale and enter the editing area.
4. After making changes, save or confirm the setup as prompted in the current interface.

Why are my Matrix Scale changes not taking effect after I save?

1. First, confirm that you completed the save or confirm action.
2. Open preview again and check whether the current setup has been kept correctly.
3. If your form uses a publishing workflow, publish the form and then check the result from the respondent side.

Can I edit Matrix Scale after the form has already been created?

1. Yes. Open the form editing interface again.
2. Find the existing Matrix Scale item and edit it.
3. After editing, save, preview, and publish again if needed.
4. If historical responses are involved, confirm whether the change affects only future responses.

Glossary