WPS Matrix Scale on macOS FAQ

Last updated:July 21, 2026

Common questions about Matrix Scale usually involve finding the entry point, making sure changes take effect, and editing the setup later; this FAQ includes 3 common questions and a short glossary.

FAQ

How do I configure Matrix Scale in the Voting module?

  1. Open the Smart Forms editing interface.
  2. Select Voting in the left navigation pane.
  3. Click Matrix Scale to open the editing interface and complete the setup.
  4. Confirm and save the current configuration.

What should I do if Matrix Scale settings do not take effect after saving?

  1. First confirm that you clicked OK or saved the current configuration.
  2. Check whether the form needs to be published again before respondents can see the latest version.
  3. Open preview or the publishing flow again to confirm the latest content is updated.

Can I edit Matrix Scale after the voting form is created?

  1. Return to the form editing interface.
  2. Open Matrix Scale again in the Voting module.
  3. Modify the required parameters and confirm the changes again.
  4. If you need others to use the latest version, publish the form again.

Glossary

TermDefinition
Matrix ScaleA rating question type that presents multiple evaluation dimensions in a row-and-column structure.
Voting moduleThe feature area in Smart Forms used to create voting or rating-related content.
PreviewA step used to check the current question setup before final confirmation.