When using Matrix Scale, the most common questions focus on finding the entry, making changes take effect, and editing later; this section answers 3 common questions.
FAQ
How do I find Matrix Scale in the Exam module?
- Open the smart form editing interface.
- Select the Exam module in the left navigation pane.
- Find Matrix Scale in the question type or setup list and open it.
What should I do if Matrix Scale does not take effect after saving?
- Confirm that you clicked OK to finish saving.
- Open the preview again and check whether the settings were kept correctly.
- If the form only takes effect for respondents after publishing, publish it and verify again.
Can I still edit Matrix Scale after creating the exam?
- Return to the form editing interface and open the Exam module.
- Find the existing Matrix Scale setup and edit it.
- Save the changes, preview again, and republish if needed.
Glossary
| Term | Definition |
|---|---|
| Matrix Scale | A question type that uses rows and columns to show multiple evaluation items and rating options. |
| Form editor | The editing interface used to create and modify smart form content. |
| Preview | A check step used to review how the question appears before saving or publishing. |