When using Matrix Scale, 3 common question types come up: finding the entry, making changes take effect, and editing later; this section answers 3 frequent questions.
FAQ
How do I configure Matrix Scale in the Voting section?
- Open the Smart Forms editing interface.
- Select Voting in the left navigation pane.
- Find Matrix Scale and enter editing.
- After making changes, click OK, then save or publish the form as needed.
Why are my Matrix Scale changes not taking effect?
- First confirm that you clicked OK to finish the current setup.
- Check whether the form has been saved.
- If the form is intended for external use, confirm that the latest version has been published.
- Preview the response view again to confirm that the changes are synced.
Can I edit Matrix Scale after creating the vote?
- Yes. Reopen the form editing interface.
- Find the target Matrix Scale in the Voting section.
- Modify the settings and confirm the changes again.
- If the form is already in use, review how the updated setup appears in later responses.
Glossary
| Term | Definition |
|---|---|
| Matrix Scale | A question type arranged by rows and columns for evaluating multiple items or dimensions with a consistent scale. |
| Voting section | A feature group in the Smart Forms editor used to create and configure voting-related questions. |
| Preview | The step where you review how the question appears before saving or publishing it. |