When using Matrix Question, common issues usually involve finding the entry, confirming saved changes, and editing the question later; this FAQ includes 3 common questions and a 3-term glossary.
FAQ
How do I configure a Matrix Question in the Exam area?
- Open the Smart Forms editing interface.
- Select Exam in the left navigation area.
- Find Matrix Question and open the editor.
- Finish the settings and click OK or Save.
What should I do if the Matrix Question settings do not take effect after saving?
- Confirm that you clicked Save.
- Return to the preview and check whether the current configuration has updated.
- If the form uses a publish flow, complete the publish step and then check the result from the respondent side.
Can I edit a Matrix Question after the exam is created?
- Return to the Smart Forms editing interface.
- Open the related Matrix Question from the Exam area.
- Update the parameters and save again.
- Keep in mind that some changes may mainly affect later submissions or newly published content.
Glossary
| Term | Definition |
|---|---|
| Matrix Question | A question type that organizes multiple row items under a shared answer structure, often used for ratings, scales, or grouped question items. |
| Exam area | The Smart Forms area used to create and manage exam-related questions. |
| Preview | A review step used to check how the question appears before saving or publishing. |