When using Matrix Question, the most common issues usually involve finding the entry, confirming saved changes, editing later, and checking results.
FAQ
How do I find Matrix Question in voting?
- Open the Smart Form editing screen.
- Select the Voting module in the left navigation pane.
- Find Matrix Question in the question-type or settings area and open it.
What should I do if I do not see the effect after saving Matrix Question?
- First confirm that you clicked OK or Save.
- Return to the form editor and check whether the Matrix Question was added to the current poll.
- If you need to review the respondent-facing result, open the preview again or check the shared form page.
Can I edit Matrix Question after the poll is created?
- Reopen the editing screen for the target form.
- Locate the Matrix Question that has already been added.
- Update the settings, save again, and review the updated display.
How do I check results after Matrix Question is configured?
- Share the form and start collecting responses.
- Open the result or data statistics area for that form.
- Review the feedback collected for the Matrix Question.
Glossary
| Term | Definition |
|---|---|
| Smart Form | A WPS feature entry used to create, share, and collect form content. |
| Voting | A Smart Form usage scenario for polls, surveys, and feedback collection. |
| Matrix Question | A question type that organizes options in rows and columns for multi-dimensional feedback. |
| Preview | A checking step used to review how the question looks before saving or sharing. |