When using Delete Account, common questions usually focus on data recovery, processing time, and deletion requirements; this FAQ covers 4 frequent questions and practical guidance.
FAQ
Can I recover data after deleting my account?
- After the account is deleted, all WPS Cloud Documents, membership benefits, and personal data are permanently removed.
- Once deletion is submitted and completed, the related data cannot be recovered.
- If you need to keep files, complete a local backup before deletion.
How long does it take to delete a WPS account on Mac?
- Complete the account deletion check first.
- After the check passes, the deletion takes effect immediately.
- If the check does not pass, finish the required prerequisites and try again.
Can I cancel the request after submitting account deletion?
- Before deleting the account, confirm that cloud documents are already cleared or backed up.
- Make sure you have left all teams and handled related content.
- After submission, the request cannot be withdrawn, so continue only after final confirmation.
What should I do if I cannot delete my account?
- Check again whether the account still contains cloud storage content.
- Confirm that you have left joined or created synced folders, teams, or other related content.
- After handling these items, run the account deletion check again and resubmit.
Glossary
| Term | Definition |
|---|---|
| Personal Center | The WPS account management page where you can view and manage account-related settings. |
| Permanently Delete Account | An irreversible action that deletes the current WPS account and removes its related data and benefits. |
| Account deletion check | The review process before final deletion that confirms whether the account meets the deletion requirements. |