When using Document Encryption, common questions usually involve forgotten passwords, permission differences, and file sharing. The answers below help you handle frequent situations quickly.
FAQ
What should I do if I forget the document encryption password?
- First, check whether you saved the correct password elsewhere.
- If the password has been forgotten, in-app recovery is generally not available.
- For future use, store the password carefully after setting it and share it only with authorized people.
What is the difference between an open password and a modify password?
- An open password controls who can open and view the file.
- A modify password controls who can edit the file.
- If you need to control both viewing and editing, set both password types.
What should I pay attention to when sharing an encrypted file?
- Confirm whether the recipient needs viewing access, editing access, or both.
- Share the file first, then send the password separately through a relatively secure method.
- If the sharing scope changes, reopen Document Encryption and update the password policy.
Does Document Encryption require a membership?
- In this feature workflow, Document Encryption is marked as available without membership.
- You can use it directly in spreadsheet files on iOS.
- If you need broader advanced office benefits, you can decide later whether to subscribe.
Glossary
| Term | Definition |
|---|---|
| Open password | A password that controls who can open and view the file content. |
| Modify password | A password that controls who can edit the file content. |
| Document Encryption | A protection method that adds viewing or editing restrictions to a file through passwords. |