WPS Black and White List on Windows FAQ

When using WPS Black and White List, the most common questions are about rule results, domain-based rules, and recovering from accidental blocking. This FAQ covers 3 frequent questions.

FAQ

Where do emails go after I add a sender to the blacklist?

1. After a sender is added to the blacklist, later messages from that sender are handled by the blocking rule.
2. In this feature flow, messages are automatically moved to the Junk folder after the sender is added to the blacklist.
3. Open the Junk folder if you want to confirm that the rule is working as expected.

If I add a domain to the allowlist, will all emails from that domain be received?

1. After a domain is added to the allowlist, email addresses under that domain are handled by the allowlist rule.
2. For example, after adding @company.com, mail from that domain should not be stopped by junk filtering in this feature flow.
3. If delivery still looks abnormal, check whether the domain format is correct and whether mailbox sync has completed.

What should I do if I accidentally add a contact to the blacklist?

1. Open Mail settings → Mail settings → Black/White List.
2. Go to the Blacklist tab and find the email address or domain.
3. Click Delete next to that entry to remove it and restore normal mail delivery.

Glossary