When using WPS Auto Reply, users often ask about 3 areas: message writing, the feature not taking effect, and reply scope; this section includes 3 common questions and 3 glossary terms.
FAQ
How should I write an automatic reply message?
- Open the Auto Reply page in mail settings.
- Enter a short status update in the message box.
- Add your expected reply time or an alternate contact method.
- Save the setting and review the message for clarity.
What should I do if Auto Reply does not take effect?
- Check whether the Enable Auto Reply switch is turned on.
- Check whether the current date is within the active time period.
- Check whether the reply scope includes the current sender.
- Save the settings again and confirm that the mail account is connected normally.
Will Auto Reply respond to every email?
- Open the Auto Reply settings page.
- Review the current Reply scope setting.
- If needed, choose a different scope.
- Click Confirm to save, and the new scope will apply to future automatic replies.
Glossary
| Term | Definition |
|---|---|
| Auto Reply | A feature that automatically sends a preset message to senders when you cannot respond to email in time. |
| Reply scope | A setting that controls which senders receive the automatic reply. |
| Active time period | The start and end date range that determines when Auto Reply is active. |