WPS Recall Email on macOS FAQ

Last updated:July 23, 2026

Common questions about WPS Recall Email usually focus on recipient notice, recall conditions, and result checking; this section includes 4 frequent questions and 4 glossary terms.

FAQ

Will recipients be notified after a successful recall?

  1. Yes. The recall notice explains that recipients can still see the email subject.
  2. Recipients also receive a notice that the message was recalled.
  3. If needed, send a corrected follow-up email with the updated information.

Can I recall a message after the recipient has already read it?

  1. A read message usually cannot be recalled.
  2. If you are not sure about the current status, check the system email that reports the recall result.
  3. If recall fails, send a follow-up explanation email.

Why can't I see the Recall Email or Recall Message option?

  1. Make sure the message is in the Sent folder.
  2. Make sure you opened a sent message rather than a draft or an incoming message.
  3. If the option still does not appear, update WPS Office for Mac and try again.

How do I know whether the recall succeeded?

  1. After you start the recall, watch for the system email in your inbox.
  2. The system email reports the recall result.
  3. You can also check the result display in the message details.

Glossary

TermDefinition
SentThe folder that stores messages you have already sent and the main place to start a recall.
Recall EmailThe command used to try to pull back a sent message when the required conditions are met.
Internal domainA domain used within the same internal mail system and one of the recall conditions.
System emailAn automatically generated email that reports the recall result.