When you use Export Email in WPS on Windows, the most common questions are about file format choice, opening exported files, and attachment retention; this FAQ includes 3 common questions and a glossary.
FAQ
What is the difference between exporting as EML and MSG?
- EML is a more general standard email file format and is suitable for many clients that support email files.
- MSG is more common in Outlook-related environments and is suitable when the message will continue to be viewed or handled there.
- If you are not sure which client the recipient uses, EML is usually the safer choice. If the file will be used in Outlook, MSG is often more suitable.
Can I open the exported message in another mail client?
- Yes. EML files can usually be opened in desktop mail clients that support the format.
- MSG files are more suitable for environments that support Outlook message files.
- If double-clicking does not open the file correctly, use the Open or Import command in the target client and select the exported file.
Does the exported file include attachments?
- The export workflow is used to keep the original message content together with attachment information.
- After export, you can review the message body and attachments in a client that supports the file format.
- For long-term archiving, it is a good idea to spot-check one exported message and confirm that the file opens correctly.
Glossary
| Term | Definition |
|---|---|
| EML | A common standard email file format used to save a single message and open it in compatible mail clients. |
| MSG | An email file format commonly associated with Outlook environments and used for viewing or handling messages in supported tools. |
| Email archiving | Saving email as a local file or adding it to a project record system for later retrieval, backup, and retention. |