WPS Email Migration on macOS FAQ

Last updated:July 23, 2026

When using Email Migration, common questions usually focus on migration time, mail delivery during migration, source mailbox retention, and setup preparation; this FAQ includes 4 common questions.

FAQ

How long does email migration take?

  1. Check the number of messages and the message size in the source mailbox.
  2. Review the network environment and server connectivity.
  3. Use the actual task result as the reference, because migration time does not have a fixed duration.

Can users still send and receive email during migration?

  1. Keep using the current mailbox as usual.
  2. After the migration task starts, continue monitoring new incoming and outgoing mail.
  3. New mail delivery is not interrupted during the migration process.

Does the original mailbox still keep its messages after migration?

  1. After migration, review the migrated results in WPS Mail.
  2. Sign in to the original mailbox again and check the historical messages.
  3. The migration process copies mail from the original mailbox to the new mailbox, so the original mailbox data remains unchanged.

What information should be prepared before configuration?

  1. Prepare an enterprise administrator account.
  2. Prepare the original mail provider details and incoming server information.
  3. Prepare the sign-in verification details needed to complete connection verification and task creation.

Glossary

TermDefinition
Email MigrationThe process of moving historical email from an existing mail service into WPS Mail.
Target migration domainThe destination mail domain selected for the migration task.
ScopeThe set of mailboxes covered by the migration task, such as all existing mailboxes, selected mailboxes, or mailboxes assigned later.
Incoming serverThe source mail server information required when configuring the migration task.