This FAQ covers 3 common issue types in the save and save-as workflow: cloud storage, file size, and upload status, with 3 frequent questions.
FAQ
What should I do if WPS says my cloud storage is full?
- Open WPS Cloud Documents and remove files you no longer need.
- Try saving to the cloud again.
- If you still need more storage, review available membership plans.
- If you need to keep the file right away, save a copy to My Device first.
What should I do if the document is too large to save to the cloud?
- Confirm whether the current file must be uploaded to the cloud.
- If the file is large, save a copy to a local device path first.
- If you need more cloud storage later, review membership options before upgrading.
- After saving, reorganize or split the file if needed.
How do I check whether my document upload is complete?
- Check the cloud icon at the upper-right corner of the document window.
- If it shows ↑, the file is uploading.
- If it shows a green √, the upload is complete.
- After the upload finishes, you can view the file on another signed-in device or on the web.
Glossary
| Term | Definition |
|---|---|
| Save Version | An action that writes the current document changes into the existing file. |
| Save As | An action that creates a copy with a new name, format, or location while keeping the original file. |
| Personal Space | A personal cloud save location in WPS Cloud Documents for cross-device access. |
| My Device | A save location on the current device for keeping a local file copy. |
| Upload Status Icon | A visual indicator that shows whether a document is uploading or has finished uploading. |