Common questions about WPS Cloud Document Trash usually focus on retention time, restore limits, and deletion scope; this FAQ covers 4 frequent questions and includes a glossary.
FAQ
How long do files stay in Trash?
- Trash temporarily stores deleted cloud files.
- Files deleted within 7 days can be restored directly.
- If you need to recover files deleted more than 7 days ago, that recovery path is membership-related.
Can I restore files after I empty the trash?
- Emptying Trash permanently removes the files stored there.
- Review the list carefully before you confirm the action.
- After Trash is emptied, those files cannot be recovered from Trash again.
Can deleted shared files be restored here?
- Files deleted from a shared folder are moved to the Trash of the shared folder owner.
- If you are not the owner, contact the owner to restore the file.
- Check the original file location first before deciding what to do next.
How to restore deleted files in cloud storage if the file was local only?
- Local-only files do not enter WPS Cloud Document Trash.
- After a local file is deleted, it usually goes to the system Recycle Bin or Trash.
- Only deleted files from WPS Cloud Documents appear in WPS Cloud Document Trash.
Glossary
| Term | Definition |
|---|---|
| WPS Cloud Documents | Documents stored in the WPS cloud space and available across devices after you sign in. |
| Trash | A temporary area for deleted cloud files where you can restore or permanently remove items. |
| Permanently Delete | Remove a file from Trash for good so it can no longer be restored from Trash. |
| File Location | The cloud directory or path where the file was stored before deletion. |