When using Product Key, common questions usually focus on how to get a key, how to troubleshoot activation issues, and where to review license information; this page includes 3 common answers and a short glossary.
FAQ
How do I get a product key?
- Product keys are usually provided by the sales channel.
- After purchasing WPS enterprise edition, get the product key through the related procurement or delivery process.
- Enter the key on the Product Key page in the client and submit it.
Why did activation not finish after I entered the product key?
- Check whether the product key was entered completely, without missing characters or extra spaces.
- Confirm that the current network connection is working normally so the client can complete verification.
- Submit the key again, then review whether the license information has updated.
Where can I check license information after activation?
- Open the WPS client.
- Click Global Settings in the top-right corner.
- Open the Product Key page to review the current license information.
Glossary
| Term | Definition |
|---|---|
| Product Key | A string used to activate an enterprise license. It needs to be entered and submitted on the designated page. |
| License Information | The current authorization status or related license details shown on the page after activation. |
| Global Settings | The menu entry in the top-right corner of the WPS client, where you can access Product Key and other settings. |