WPS Self-Built Account System Directory Sync on Windows FAQ

When using WPS Self-Built Account System Directory Sync, common questions usually focus on development preparation, incremental sync, and removing a sync source; this FAQ includes 3 common questions and a glossary.

FAQ

Does self-built system sync require development support?

1. Yes. The enterprise needs to prepare department and member retrieval APIs based on WPS 365 open platform requirements.
2. Enter the API addresses, field names, and field values on the configuration page, then run a connection test.
3. If development resources are not available for now, consider another supported sync method or maintain the directory manually.

Does API-based sync support incremental updates?

1. Yes. You can use the API method to sync only changed member or department information when needed.
2. This helps reduce the processing load compared with full sync each time.
3. In daily administration, you can combine automatic sync and on-demand sync based on your internal sync strategy.

How do I delete a configured self-built system sync source?

1. Open the admin console.
2. Go to Directory → Directory Sync → Self-Built Account System.
3. Click Delete Sync Source to remove the current self-built account system sync configuration.

Glossary