When using Automation Process, the most common questions are about trigger conditions, failed runs, and execution history; this section covers 3 frequent questions.
FAQ
Why did my Automation Process not trigger?
- Check whether the trigger conditions are configured correctly.
- Confirm that the current action actually meets the trigger conditions, such as whether a field value changed to the expected content.
- Make sure the flow is currently enabled, because a disabled flow will not run automatically.
What should I do if an Automation Process run fails?
- Open the run log for the related flow.
- Review the failure reason, such as insufficient permissions, a missing target field, or a missing notification recipient.
- Correct the configuration based on the log details, then save and enable the flow again.
Can I view previous execution records?
- Open the Automation Process settings panel.
- Click Run Log.
- Review recent execution records, including trigger time, execution result, and error details for troubleshooting.
Glossary
| Term | Definition |
|---|---|
| Flow Template | A preset automation structure that you can select, adjust, and enable quickly. |
| Trigger Condition | The rule that decides when a flow starts running, such as record creation or a field value update. |
| Action | The follow-up task that the flow performs automatically after the trigger conditions are met. |
| Run Log | The record page that shows execution time, results, and error details for a flow. |