WPS Matrix Scale on macOS FAQ

Last updated:July 22, 2026

Common questions about Matrix Scale usually focus on finding the entry, making changes take effect, and editing the question later; this section includes 3 frequent questions and a short glossary.

FAQ

How do I configure Matrix Scale in the Survey module?

  1. Open the Smart Forms editing interface.
  2. Select the Survey module in the left navigation area.
  3. Find Matrix Scale and open it for editing.
  4. Make the needed changes and confirm the setup.

What should I do if Matrix Scale does not display as expected after I save it?

  1. Reopen the Matrix Scale editing interface.
  2. Check whether you finished the related settings and clicked Confirm.
  3. Use preview again to review the display result.
  4. If your survey has a later publishing step, complete that step as needed.

Can I edit Matrix Scale after the survey is created?

  1. Return to the Smart Forms editing interface.
  2. Find Matrix Scale again in the Survey module.
  3. Open it and adjust the content.
  4. Preview the result and save the updated version.

Glossary

TermDefinition
Matrix ScaleA survey question type that organizes rating items in rows and columns so you can collect feedback across multiple dimensions in one question.
Survey moduleThe editing area in Smart Forms where survey question types are added and managed.
PreviewA checking step used to review how the question will display before you confirm it.