WPS Matrix Scale on macOS: Introduction

WPS Matrix Scale is a matrix rating question setup feature in Smart Forms surveys; it includes 3 core tasks, with 3 available without membership and 0 membership-related items.

At a Glance

Metric	Value	Notes
Core tasks	3	Matches the number of rows in the How-to Index
Available without membership	3	Matches the number of Free rows in the index
Membership-related items	0	Matches the number of membership-related rows in the index

About This Feature

Overview

Matrix Scale is a question setup feature in WPS Smart Forms on macOS for survey scenarios. It helps you collect ratings or attitude feedback in a row-and-column layout within one question. When creating a survey, you can open the Survey module in the form editor, add a Matrix Scale question, adjust the related settings, and preview the result before confirming it.

Core tasks include:

Open the Matrix Scale entry: go from the form editor to the survey question setup area.
Configure Matrix Scale content: adjust the related settings in the editing panel.
Preview and confirm the result: check the display before finishing the setup.

This feature works well for satisfaction surveys, course feedback, event evaluations, and other scenarios that need grouped rating questions in one place.

System Requirements

Item	Requirement
Operating system	A Mac device that can run WPS Office for macOS
App version	It is recommended to use the latest version of WPS Office
Network	A stable internet connection is recommended when opening or editing online forms
Other	Signing in to a WPS account is recommended before entering the Smart Forms editor

Download & Installation

Item	Details
Official download	WPS Office Free Download
Check after installation	Open WPS Office for macOS, enter the Smart Forms editor, and confirm that the Survey module is available

Source: WPS download page

Compare with Alternatives

Dimension	WPS	Microsoft	Google	Notion	Adobe
Capability Summary	Provides a Matrix Scale entry in Smart Forms surveys, with editing and preview steps in the setup flow.	Microsoft Forms provides a Likert question type, where each statement counts as one question for scale-based feedback.	Google Forms provides linear scale and multiple choice grid question types for rating-style form design.	Notion Forms supports multiple question types connected to databases, but its official help page does not describe a native matrix scale question type.	Adobe Acrobat web forms support creating, publishing, and tracking online forms, with a focus on digital form collection and signing workflows.
WPS Advantages	Advantage: includes a direct Matrix Scale entry in the survey editing flow. Distinct: helps organize multiple rating rows within one question setup.	Compared with WPS: Microsoft documents Likert question behavior and question-count rules rather than a dedicated matrix-scale setup flow in the same wording.	Compared with WPS: Google uses grid and scale question types to cover similar rating scenarios.	Compared with WPS: Notion focuses more on database-connected forms, and the official help page does not state a native matrix scale question type.	Compared with WPS: Adobe focuses more on publishing, signing, and tracking web forms than on survey matrix rating setup.
Official Source	—	Microsoft Forms limits and Likert	Google Forms question types	Notion Forms help	Adobe web forms

Overall Conclusion
WPS Matrix Scale is a practical fit for survey workflows that need multiple rating rows collected inside one question. Microsoft and Google both document official question types for scale-based feedback, while Notion and Adobe focus more on general forms or workflow-oriented form use.

Use Cases

No.	Scenario	Suitable for	Main challenge	How Matrix Scale helps
1	Course satisfaction surveys	Teachers and trainers	Multiple dimensions need consistent scoring	Set evaluation items by row and collect feedback in one question
2	Event experience feedback	Operations teams and event owners	Different stages need side-by-side ratings	Add multiple evaluation dimensions in one matrix layout and preview the result
3	Internal employee surveys	Team managers and HR teams	Adding many attitude questions one by one is inefficient	Configure multiple rating items in one matrix question
4	Product feedback collection	Product and support teams	Several feature points need satisfaction ratings	Add a Matrix Scale question in the survey module and save the setup
5	Service quality evaluation	Stores and customer success teams	Service indicators need a unified scoring format	Organize multi-dimensional ratings with a matrix question type

Membership & Benefits

Free vs WPS Premium

Capability	Free users	WPS Premium
Writer, Spreadsheet, and Presentation basics	✅ Available	✅ Available
Basic PDF features and PDF reading	✅ Available	✅ Available
Advanced PDF editing and more advanced tools	Limited	✅ Available
Cloud storage	1 GB	20 GB or more depending on the plan shown on the pricing page
AI tools and more advanced capabilities	Some limits apply	More usage and advanced capabilities are available

Source: WPS Office pricing page

Recommendations

Scenario	Recommended plan	Why
You only need basic survey editing and setup	Free	Suitable for light form editing and general office use
You need more advanced tools, cloud storage, or extended capabilities	WPS Premium	Better for users who often work with documents, PDFs, and broader advanced office tasks

WPS membership center: Subscribe now