Common questions about WPS Matrix Scale usually focus on finding the entry, making changes take effect, and updating an existing setup; this section includes 3 frequent questions and a short glossary.
FAQ
How do I configure Matrix Scale in File Collection?
- Open the Smart Form and enter the editing interface.
- In the left navigation area, select File Collection.
- Find Matrix Scale and open its settings.
- Finish the setup and click Confirm or Save.
What should I do if Matrix Scale changes do not take effect after saving?
- Confirm that you clicked Save or Confirm.
- Open preview again and check whether the updated content is already stored.
- If the form requires publishing before respondents can see the update, complete the publish step.
- Reopen the respondent view and check the latest result.
Can I edit Matrix Scale after File Collection has already been created?
- Yes. Reopen the form editing interface.
- Find the existing Matrix Scale in File Collection.
- Edit it, save the changes, and publish again if needed.
- Keep in mind that some changes may affect only later submissions.
Glossary
| Term | Definition |
|---|---|
| Matrix Scale | A question type that uses rows and columns to present multiple evaluation items and rating options in one structured layout. |
| File Collection | A Smart Forms module used to organize and collect related content, including configurable question types. |
| Preview | A check step before saving or publishing, used to confirm whether the current setup is displayed as expected. |