When using Matrix Scale, common questions usually involve where to find the entry, how saving works, when changes take effect, and how to edit the setup later; here are 4 common answers.
FAQ
How do I find Matrix Scale in File Collection?
- Open the target smart form and enter the editing screen.
- Select the File Collection module in the left navigation area.
- Find Matrix Scale in that module and open it for editing.
What should I do if the Matrix Scale setup does not seem to change after saving?
- First confirm that you clicked Confirm to save the setup.
- Return to the editor and check whether the parameters were kept correctly.
- If the form is used externally, check whether you need to publish the latest version before others can see the update.
Can I edit Matrix Scale after the file collection form has already been created?
- Yes. Reopen the form editing screen.
- Open Matrix Scale under File Collection.
- Adjust the parameters, preview again, and save the changes.
What should I check when previewing a Matrix Scale question?
- Check whether the row and column content is complete.
- Check whether the scale is clear and easy to answer.
- Confirm that the current setup matches the real collection scenario before saving.
Glossary
| Term | Definition |
|---|---|
| Matrix Scale | A question layout that uses rows and columns to organize multiple evaluation items and scale options in one place. |
| File Collection | A smart form module used for file submission and related information collection workflows. |
| Preview | A step that lets you review the current display result before saving the setup. |
| Form editor | The editing interface used to create and modify smart form content, including entries, question setup, and saving actions. |