WPS Matrix Scale on Windows FAQ

Last updated:July 22, 2026

When using Matrix Scale, the most common questions are about finding the entry, making changes take effect, and editing later; this section includes 3 frequent questions.

FAQ

How do I configure Matrix Scale in Relay?

  1. Open the Smart Forms editing interface.
  2. Select Relay in the left navigation pane.
  3. Find Matrix Scale and open its editor.
  4. Set the related options, preview the result, and click Confirm.

What should I do if Matrix Scale does not display as expected after saving?

  1. Reopen the Matrix Scale editing interface.
  2. Check whether the related settings are complete.
  3. Preview the result again and confirm the display.
  4. If the update still does not appear, check whether the save or release flow has been completed.

Can I edit Matrix Scale after the Relay flow is created?

  1. Return to the related form editing interface.
  2. Find the existing Matrix Scale setup in the Relay module.
  3. Edit the settings as needed and preview again.
  4. Confirm and save the updated setup for later use.

Glossary

TermDefinition
Matrix ScaleA matrix-style question type that uses rows and columns to show multiple evaluation items and rating options.
RelayA Smart Forms collection scenario where different question types can be added and organized.
PreviewA check of the current display result before final confirmation, used to verify that the setup is correct.