Common questions about Share File usually involve sending files, recipient compatibility, and choosing the right sharing method; this FAQ includes 3 frequent questions and a glossary.
FAQ
What should I do if the file is too large to share?
- Check whether the current sharing channel has an attachment size limit.
- If you still need to send the original file, try reducing the file size before sending.
- You can also switch to link sharing so the recipient can access the content through a link.
What should I do if the recipient cannot open the file?
- Confirm that you sent the file in a common spreadsheet format such as .xlsx.
- Ask the recipient to open it with a compatible spreadsheet app.
- If the issue continues, send the file again or try another compatible format.
When should I use link sharing instead of file sharing?
- Use link sharing when multiple people need online viewing or collaboration.
- Use file sharing when the recipient needs the original file for continued editing.
- Decide based on whether you need online access, permission control, or original-format delivery.
Glossary
| Term | Definition |
|---|---|
| Share File | A sharing method that sends the current document to others as an original file. |
| Link sharing | A method that shares content through an access link, often used for online viewing or collaboration. |
| Original file format | Editable spreadsheet formats such as .xlsx and .xls that can be opened in spreadsheet software. |