When using WPS New Document on iOS, common questions usually involve save location, template access, network loading, scan quality, and AI response speed; this FAQ covers 5 frequent questions.
FAQ
Where is a new document saved after I create it?
- Tap Save after creating the document.
- Choose WPS Cloud Documents or a local location.
- Confirm the save path to finish saving.
Why can’t I use some templates?
- Check whether the template has a membership label.
- If it is a member template, subscribe to the required membership.
- Open the template page again and use it after access is available.
What should I do if template resources fail to load?
- Check whether your device is connected to the internet.
- Reopen the template page and wait for the content to load.
- If it still does not load, switch networks and try again.
What should I do if scan-to-document conversion is slow?
- Check whether the uploaded or captured image is clear.
- Use images with sharp text edges and good lighting when possible.
- Retake the photo or choose a clearer image, then convert it again.
How to create a new document on iPhone faster with AI if generation is slow?
- Make sure your current network connection is stable.
- Simplify or clarify your prompt for document generation.
- Submit the prompt again and wait for the result.
Glossary
| Term | Definition |
|---|---|
| Blank document | A new document with no preset content, ready for direct editing. |
| Template | A preset document layout or content structure that can be used to create a new file quickly. |
| To Word | A feature that recognizes text in an image and converts it into an editable document. |
| WPS Copilot | The dialog-based WPS feature used for content generation and writing assistance. |
| WPS Cloud Documents | Documents saved in your cloud space for access and sync across devices. |