Common questions about Document Encryption usually focus on forgotten passwords, the difference between password types, and how to confirm that settings are active; this FAQ includes 3 common questions and a glossary.
FAQ
What should I do if I forget the document encryption password?
- First check whether you saved the open password or modify password somewhere secure.
- If the password has been forgotten, the current document cannot be recovered through the app.
- For future use, store the password safely so it does not affect document access.
What is the difference between an open password and a modify password?
- An open password controls whether the file content can be viewed.
- A modify password controls whether the file content can be edited.
- You can set only one of them or use both together.
How do I know whether password protection is already active?
- Save the document after finishing the setup.
- Reopen the document and check whether an open password is required.
- If you set a modify password, try entering the editing flow to confirm whether the related restriction appears.
Glossary
| Term | Definition |
|---|---|
| Open Password | A password used to control whether a document can be opened and viewed. |
| Modify Password | A password used to control whether a document can be edited. |
| Document Encryption | A feature that protects document content and access permissions with passwords. |