Common questions about Collaboration Export to PDF usually involve layout, export failures, and processing time; this page includes 3 common Q&As and a short glossary.
FAQ
Why does the exported PDF layout look different from the original document?
- Check whether the document uses fonts or special formatting that may not display fully on mobile devices.
- Try exporting again with Normal PDF or Image-only PDF and compare the result.
- If you need a more stable layout, simplify complex elements and export again.
What should I do if exporting to PDF fails or shows an error?
- Check whether the current document is very large or contains many images.
- Confirm that the network connection is stable, especially when sharing to online services.
- Close the document, reopen it, and try the export again.
Why does exporting to PDF take a long time?
- Large documents and image-heavy files usually need more conversion time.
- Scan recognition and Image-only PDF processing can also increase the wait time.
- Keep the app in the foreground and wait until the conversion finishes before saving or sharing.
Glossary
| Term | Definition |
|---|---|
| Normal PDF | A standard exported PDF format for sharing, viewing, and printing. |
| Image-only PDF | A PDF generated as images, suitable when you want a more fixed page appearance. |
| Camera Scan | A way to capture paper content with the device camera and turn it into an electronic file. |