WPS Microphone on macOS FAQ

Last updated:July 23, 2026

When using WPS Microphone, the most common issues fall into 3 groups: no audio input, echo, and device switching; this FAQ covers 3 frequent questions.

FAQ

What should I do if the microphone is not picking up sound?

  1. Check whether the microphone hardware is connected properly.
  2. Confirm that macOS has granted microphone access to WPS.
  3. Close other apps that may be using the audio device, then rejoin the meeting.
  4. If the issue continues, try joining from mobile and continue with the mobile microphone and headset.

What should I do if there is echo during a meeting?

  1. Use a headset instead of external speakers when possible.
  2. Lower the speaker volume to avoid the sound being picked up again by the microphone.
  3. Turn on AI noise reduction when needed in noisy environments.
  4. Check whether the selected input and output devices match your current setup.

How do I choose an external microphone device?

  1. Connect the external microphone to your Mac first.
  2. Open meeting settings and go to Audio.
  3. Select the target device from the Microphone device list.
  4. Speak to test the input result and confirm the switch.

Glossary

TermDefinition
Microphone muteThe current voice input is turned off, so other participants cannot hear audio from your microphone.
External microphoneAn independent input device connected to your Mac through USB, a headset port, or another connection method.
AI noise reductionAn audio optimization capability that reduces some background noise and environmental interference during calls.