How to Use WPS Email Contacts on macOS

Use WPS Email Contacts through 6 how-to topics, all available without membership; start from the How-to Index to open the right section for viewing contacts and switching between contact categories.

How-to Index

How-to Guide

1. Open Email Contacts

Entry path: Mail page → top toolbar → Contacts

1. Open the WPS Mail page.
2. Click Contacts on the top toolbar.
3. Enter the Email Contacts page.
4. Review the available categories in the left navigation pane.

Success Criteria

• Interface result: The contacts page opens successfully.
• What you can do next: You can see categories such as Personal Contacts, Contact Groups, Public Contacts, Mail Groups, Public Mailboxes, and Organization Directory.

Tips While Using

• Common mistake: If you are not on the mail page, the Contacts entry may not be visible.
• Environment note: Organization-related data usually requires a signed-in account and a working network connection.

2. View Personal Contacts

Entry path: Contacts page → left navigation → Personal Contacts

1. Open the Email Contacts page.
2. Click Personal Contacts in the left navigation.
3. Review the list of saved personal contacts.
4. Continue with create, edit, or delete actions if those options are available on the page.

Success Criteria

• Interface result: The page switches to the Personal Contacts view.
• What you can do next: You can continue managing your own contact information.

Tips While Using

• Common mistake: Mixing up Personal Contacts and Public Contacts can make it harder to find the right recipient scope.

3. View Contact Groups

Entry path: Contacts page → left navigation → Contact Groups

1. Open the Email Contacts page.
2. Click Contact Groups in the left navigation.
3. Review the saved contact groups.
4. Follow the page prompts to create a group and add members when needed.

Success Criteria

• Interface result: The page switches to the Contact Groups view.
• What you can do next: You can review existing groups or continue creating a new one.

Tips While Using

• Common mistake: If you do not open the Contact Groups category first, group-related options may be harder to find.

4. View Public Contacts

Entry path: Contacts page → left navigation → Public Contacts

1. Open the Email Contacts page.
2. Click Public Contacts in the left navigation.
3. Review organization-wide public contacts.
4. Select the needed contact for later email communication.

Success Criteria

• Interface result: The page shows the Public Contacts list.
• What you can do next: You can browse shared contact information provided by the organization.

Tips While Using

• Common mistake: Trying to edit public contact information directly.
• Environment note: Public contacts are usually managed centrally and are mainly for viewing.

5. View Mail Groups and Public Mailboxes

Entry path: Contacts page → left navigation → Mail Groups / Public Mailboxes

1. Open the Email Contacts page.
2. Click Mail Groups in the left navigation to review distribution groups.
3. Return to the left navigation and click Public Mailboxes to review shared mailbox accounts.
4. Choose the right group or mailbox based on your communication target.

Success Criteria

• Interface result: You can switch between the Mail Groups and Public Mailboxes categories.
• What you can do next: You can confirm distribution targets or shared mailbox information.

Tips While Using

• Common mistake: Treating Mail Groups and Public Mailboxes as the same type of object.

6. Open the Organization Directory

Entry path: Contacts page → left navigation → Organization Directory

1. Open the Email Contacts page.
2. Click Organization Directory in the left navigation.
3. Follow the page jump to open the company directory.
4. Search for the person you need within the organization scope.

Success Criteria

• Interface result: The organization directory page opens or the page jumps to it.
• What you can do next: You can continue looking up internal contacts.

Tips While Using

• Common mistake: Trying to search organization contacts before signing in with the correct organization account.
• Environment note: The visible directory scope may depend on account permissions.