WPS Import EML and MSG Files on macOS FAQ

When using Import EML and MSG Files in WPS on macOS, common questions usually involve attachments, format differences, and destination folders; this FAQ covers 3 frequent questions.

FAQ

Can imported EML files keep their original attachments?

1. Yes. EML files usually preserve the message body, attachments, sender information, and time information.
2. After the import is complete, open the imported message to check whether the attachments are present.
3. If an attachment is missing, first confirm that the original EML file already contains that attachment.

What is the difference between MSG and EML files?

1. EML is a more general email file format used by multiple mail clients.
2. MSG is more common in the Outlook ecosystem and may contain more Outlook-specific message structure.
3. If you need broader cross-client handling, EML is usually easier to work with.

Why can’t I find the imported message in the folder I expected?

1. Check whether the selected mailbox location, mailbox address, or cloud address was correct during import.
2. Return to the related folder under the target mailbox and refresh the message list.
3. If you still cannot find it, run the import again and confirm the destination carefully.

Glossary