Use Email Search with 2 how-to topics, including Quick Search and Advanced Search; choose a topic from the index and follow the steps to complete email lookup.
How-to Index
| No. | Topic | Membership Requirement |
|---|---|---|
| 1 | 1. Use Quick Search | Free |
| 2 | 2. Use Advanced Search | Free |
How-to Guide
1. Use Quick Search
Entry: Mail page → search box at the top
- Open the WPS mail page.
- Enter a keyword in the search box at the top.
- Press Enter.
- Review the related email results returned by the system.
Success Criteria
- Interface result: The result list shows emails related to the keyword.
- What you can do next: Open a target email or enter another keyword to search again.
Tips While Using
- Common mistake: If the keyword is too broad, the result list may be too large. Add more specific words when needed.
- Environment note: If mailbox sync is abnormal or the network is unstable, result display may be affected.
2. Use Advanced Search
Entry: Mail page → search box at the top → Advanced Search
- Open the WPS mail page.
- Click Advanced Search on the right side of the top search box.
- Set the search conditions you need, including sender, recipient, subject, body, keyword, date, folder, label, attachment name, attachment presence, and priority.
- Click Search to run the search.
- If you want to clear the conditions, click Reset.
Success Criteria
- Interface result: The result list returns emails that match the selected conditions.
- What you can do next: Adjust the conditions and search again if needed.
Tips While Using
- Common mistake: If too many conditions are added at once, the result may be empty. Add filters step by step.
- Environment note: Only emails that meet all selected conditions appear in the results.