Common questions about Document Cloud Sync usually focus on sync scope, cross-device access, and the difference between sync methods; this FAQ includes 3 frequent questions and a short glossary.
FAQ
What is the difference between Document Cloud Sync and Sync Folder?
- Document Cloud Sync automatically syncs documents that have been opened and saved in WPS to a cloud path.
- Sync Folder syncs a specified local folder with the cloud and usually requires you to add the folder manually.
- If you mainly want automatic syncing after opening documents in WPS, start with Document Cloud Sync. If you need to manage a fixed directory, Sync Folder may be more suitable.
Will files opened before I enabled Document Cloud Sync sync automatically?
- No. Files opened before the feature was enabled do not sync automatically.
- Only local files opened through WPS after the feature is enabled enter the automatic sync scope.
- If you need earlier files, reopen them in WPS or use another upload method.
Can I see Document Cloud Sync files on my phone?
- Yes, as long as the phone is signed in with the same WPS account as the computer.
- Open WPS on the phone and go to My Cloud Documents or the related cloud path.
- If the file is missing, first confirm that sync was enabled on the computer and the upload has completed.
Glossary
| Term | Definition |
|---|---|
| Document Cloud Sync | A feature that automatically syncs documents opened in WPS to the cloud so they can be accessed on other devices. |
| Sync Folder | A sync method for specified local folders and cloud storage, usually requiring manual folder setup. |
| My Cloud Documents | The path or entry under a WPS account where synced cloud documents can be viewed across devices. |