When using Cloud Drive Settings, common questions focus on entry visibility, cache cleanup, and whether changes take effect immediately; this FAQ includes 3 common questions and a glossary.
FAQ
Why does the WPS Drive entry not appear in This PC?
- Open the WPS Drive page, click Settings, and enter Cloud Drive Settings.
- Check whether the WPS Drive switch is turned on in the Show WPS Drive entry in This PC section.
- If the entry still does not appear, check whether security software on the system is restricting related components.
- Return to This PC and check again.
How do I clear WPS cloud cache to free up disk space?
- Open Cloud Drive Settings.
- In the Cloud file cache area, click the ... button.
- Choose Clear Cache.
- After cleanup, check whether the cached size has decreased.
Why do files need to download again after I change the cache location?
- Cloud file cache is stored in the selected local location.
- After you change the cache location, temporary cache files in the previous location are not reused as valid cache in the new location.
- When you access related files again in WPS Drive, cache is generated again in the new location.
- To reduce waiting time, open frequently used folders first.
Glossary
| Term | Definition |
|---|---|
| WPS Drive entry | The WPS Drive entry shown in This PC on Windows for direct access to cloud files. |
| Cloud file cache | Temporary local cache data generated for cloud files to improve access and offline reading efficiency. |
| Entry alerts | Alerts shown at the cloud drive entry when cloud storage is full or sync transfer issues occur. |