When using Comments, the most common questions are about permissions, deletion scope, and notification behavior; this section includes 3 frequent questions and a glossary.
FAQ
Who can comment on a document?
- Open the target document and confirm that you have permission to view it.
- Select text and try to open the Comment entry.
- If you can send a comment normally, your current account can comment in that document.
In general, users who have permission to view the current document can comment on it.
How do I delete a comment?
- Click the comment you want to process.
- Open the More menu.
- Select Delete to finish.
The document owner can delete everyone's comments, while other users can usually delete only their own comments.
Why was the related person not notified right away?
- Confirm that the intended person was selected when the comment was sent.
- Check whether the current device has a normal network connection.
- Ask the related person to confirm document access permissions and check the notification center.
If a comment was sent but the reminder did not arrive in time, the cause is usually related to network status, notification selection, or document permissions.
Glossary
| Term | Definition |
|---|---|
| Comment | An annotation attached to document text for feedback, questions, or suggestions. |
| Reply | A follow-up message under an existing comment that continues the same discussion thread. |
| Resolve and Hide | A status action that removes a processed comment from the active view so you can focus on unfinished items. |
| Comments Pane | A side panel that centralizes document comments for review, filtering, and navigation. |