When using Scale Question, common issues usually involve finding the entry, making changes take effect, and editing the question later; this page includes 3 common questions and a short glossary.
FAQ
How do I configure a Scale Question in the Survey module?
- Open the Smart Forms editing interface.
- Select the Survey module in the left navigation area.
- Find Scale Question and open it for editing.
- Set the related parameters and click Confirm to finish.
What should I do if my Scale Question changes do not take effect after saving?
- Check whether you clicked Confirm or saved the current settings.
- Open the preview again and review the display result.
- If the survey only takes effect after publishing, complete the publish process.
- Open the response side again and check whether new responses follow the updated settings.
Can I edit a Scale Question after the survey has already been created?
- Return to the Smart Forms editing interface.
- Open the Scale Question again in the Survey module.
- Adjust the parameters as needed and confirm the changes again.
- Preview the result again and check whether later data collection follows the updated setup.
Glossary
| Term | Definition |
|---|---|
| Scale Question | A question type that lets respondents answer multiple statements with a shared rating or attitude scale. |
| Survey module | The editing area in Smart Forms used to add and manage survey question types. |
| Preview | A checking step used to review the display result before formal saving or publishing. |